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When to consider Urgent Care Emergency Care, or a Virtual Visit

When seeing your physician is not possible, it’s important to know your quick care options to find the place that’s right for you and help avoid financial surprises.

Virtual Visits	Urgent Care Centers	Emergency Rooms
Virtual visits are ideal for minor health care needs or symptoms, like colds, seasonal allergies or fevers. The doctor can write a prescription, but virtual visits are not intended to address emergency or life- threatening medical conditions.	An urgent care center can be a good option if you need care fast, but your primary care provider is unavailable. They can treat many minor injuries and ailments, and the chances are you won’t have to wait as long as at the ER. You may pay less, too	At the ER, true emergencies are treated first. If your problem is not life threatening, you might have to wait, sometimes for hours. An ER visit can cost you more than the other options.
Allergies Bladder/Urinary tract infection Bronchitis Cough/Cold Diarrhea Pink Eye Rash Seasonal Flu Sinus Problems Sore throat Stomachache	Sprains Strains Minor broken bones (example:finger) Minor infections Small cuts Sore throat Rashes	Heavy bleeding Large,open wounds Sudden changes in vision Chest pains Sudden weakness or trouble talking Major burns Spinal injuries Severe head injuries Difficulty breathing Major broken bones

Virtual Visits

Urgent Care Centers

Emergency Rooms

Virtual visits are ideal for minor health care needs or symptoms, like colds, seasonal allergies or fevers.

The doctor can write
a prescription, but virtual visits are not intended to address emergency or life- threatening medical conditions.

An urgent care center can be a good option if you need care fast, but your primary care provider is unavailable. They can treat many minor injuries and ailments, and the chances are you won’t have to wait as long as at the ER. You may pay less, too

At the ER, true emergencies are treated first. If your problem is not life threatening, you might have to wait, sometimes for hours. An ER visit can cost you more than the other options.

Allergies
Bladder/Urinary tract infection
Bronchitis
Cough/Cold
Diarrhea
Pink Eye
Rash
Seasonal Flu
Sinus Problems
Sore throat
Stomachache

Sprains
Strains
Minor broken bones (example:finger)
Minor infections
Small cuts
Sore throat
Rashes

Heavy bleeding
Large,open wounds
Sudden changes in vision
Chest pains
Sudden weakness or trouble talking
Major burns
Spinal injuries
Severe head injuries
Difficulty breathing
Major broken bones

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When to consider Urgent Care Emergency Care, or a Virtual Visit

Questions? Contact your benefits team